Prof. Saleh Al-Mizil, MU rector, launched the new version of the complaint management system 'Balaqi', in the presence of the advisor and supervisor of administrative, financial and technical affairs, Prof. Musallam Al-Dosari, and the director of projects, operation and maintenance, Eng. Abdel Aziz Al-Shunaify.
Extending his thanks to the Deanship of IT, Eng. Al-Shunaify highlighted the main goals and future vision of this system which will serve the university objectives.
MU rector, Prof. Al-Mizil, watched a presentation explaining the mechanism of the workflow of the system including how to submit a complaint and the beneficaries' feedback to improve the quality of services.
The working team of this system were awarded and they are: Mr. Abdelrahman Al-Turaiqi, Mr. Adel Al-Bader, Mr. Turki Al-Mousa, Mr. Daifallah Al-Otaibi and Mr. Abdelsalam Al-Suwaih.