FAQ

Information is entered into the University Transport icon
Freshman Registration
Or through: https://utd.mu.edu.sa/register
You can also visit the transport offices of the colleges

What is the target group for the university transport service?
Female students

How do I change my pre-registered mobile number?
By updating the information by clicking on the link https://utd.mu.edu.sa/update

How do I access driver information for contact and inquiry?
Through University Transport - Driver Inquiry
Or by clicking on the link https://utd.mu.edu.sa/driver

How do I know the bus number and the itinerary?
Through University Transport - Inquiry about driver B
Or by clicking on the link https://utd.mu.edu.sa/driver

In the event of extreme weather or natural disasters preventing the bus from reaching the University, how can I report it?
File a report on the site by reporting the incident and attaching a picture to the link https://utd.mu.edu.sa/weather

What colleges does the University Transport serve?
All colleges of Majmah University:

• the College of Computer Science
• The College of Education in Majmah
• The Deanship of the preparatory year
• The College of Business
• the College of Applied Medical Sciences
• the College of Medicine
• the College of Science and Humanities in Houtat Sudir
• the College of Science and Humanities in Ghat
• the College of Education in Zulfi
• the College of Dentistry in Zulfi
• the College of Science in Zulfi
• the College of Science and Humanities In Remah

What sites are covered by the University Transport service?
55 residential neighborhoods, 4 cities (Majmah, Zulfi, Ghat, Remah) and 80 towns

Can I follow the bus and find out when it gets home?
By inserting the Civil Registry number in the icon tracking the bus on the link http://e.mu.edu.sa/open/mobile/track.php

What is the target group for the activity transfer service?
Female students for training, practical and field application purposes

How can I apply?
Pre-order and accurately fill out evidence from at the service portal – e-forms
Or through the https://es.mu.edu.sa/transport/visit

What category can I benefit from the users service?
Female students - parent - citizen

Can I make an off-call note?
Yes - through the Initiators service on 0515053255

When can I benefit from the Initiators service?
It’s a 24-hour service.

I am a parent/citizen who noticed something on the driver. How can I submit my note to the administration?
Through the App Service on 0515053255 or write the note through the app

What is the target group at Salik?
Employees and members of the community of different segments

Can I visit Salik?
Yes – by registering a request form at the employee in charge of salik center

Can Special-needs students benefit from the Transport Service?
Yes. There are special buses for people with special needs.

How can people with special needs benefit from university transport?
By submitting a request to the Transport office at the Administration of Services or the transport offices at the colleges

How do I report an effective weather situation?
File a report on the site by reporting the phenomenon and attaching a picture to the link https://utd.mu.edu.sa/weather

How do I request vehicle service expenses such as petrol?
Through the https://e.mu.edu.sa/forms/eforms/show/56

How do I get to the administration?
Majmah - King Fahd Neighborhood - Next to the College of Science for Female Students

What are the approved management accounts?
Twitter: services.mu
YouTube: General Administration of Services
E-mail management: [email protected]

How do I request a transport service for employees or students for activities?
Through the https://es.mu.edu.sa/transport/visit