• Conducting qualitative research and theoretical and applied studies for beneficiaries in all fields.

• Providing research, advisory and training services to the public and private sectors.

• Providing high quality training to beneficiaries in all sectors.

• Developing the institutional performance at the Institute, and achieving quality system.

• Investing the Institute's resources (financial, physical, human) to fulfill its mission and goals.

• Consolidating social responsibility, and bridging the gap between the university and other community units.

• Providing integrated solutions, designing and managing technical and information services.