The deanship is very keen on getting to know the beneficiaries' views on the service provided. So, different surveys have been administered for the sake of achieving the quality criteria. These surveys involved students as well in order to find the strengths and weaknesses.
Teaching staff and all university employees should assess traditional and electronic information resources, services, library and the way employees deal with the beneficiaries of the service through:
A survey of measuring the libraries quality of Almajma'ah University.
A survey of measuring to what extent beneficiaries are pleased with electronic data bases.
A survey of measuring the extent of students' benefits out of electronic data bases.
A survey of measuring to what extent the printed books benefit the students.
A survey of measuring effectiveness of search service on the internet