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Message from the Director:

The Department’s Administration:
The Administration at the Deanship of IT is responsible of all staff at the deanship and associated departments. It acts as a link between the deanship’s departments and units and those outside the deanship.
Responsibilities of the Director:
- Implement the rules and regulations of administrative and financial affairs.
- Supervise all operations related to staff affairs.
- Follow-up the work progress of the Deanship.
- Supervise and monitor arrival and departure of staff via the attendance system

Help Desk Unit

Responsbilities
- This unit aims to ensure that the process of receiving and replying to all beneficiaries’ requests are done through e-forms. A customer should access the e-service portal through the university’s e-portal and write his email and password. After selecting ‘new request’, the customer should provide a brief description of his problem. Once the request is received by the help-desk staff; he will forward it to the concerned department for further actions.
- Responsibilities of Help-Desk Unit
Track the request status when it is not attended