It is a department associated with the Vice Dean for Student Services and aims to provide comprehensive services to international students once they are accepted and until they graduate.
Responsibilities:
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Develop strategic and operational plans for the department in alignment with the university's goals.
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Oversee the preparation of semester and annual-based activity plans and programs in coordination with various departments.
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Review and approve the work plans and programs submitted by the departments before presenting them to senior management.
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Supervise the performance of different departments (care and guidance, programs and activities, support services).
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Lead the teams within the department to ensure tasks are executed efficiently and with high quality.
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Monitor the implementation of tasks assigned to the units and ensure the achievement of specified objectives.
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Coordinate with other academic and administrative entities to facilitate the provision of services to international students.
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Track the performance of the units through periodic reports submitted by unit heads.
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Evaluate the quality of services provided to students and take necessary measures to improve performance.
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Ensure departments adhere to the approved quality standards in delivering services.
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Approve financial requests submitted by departments (such as financial aids and other support programs).
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Write comprehensive reports on the department's performance and submit them to senior management at the university.
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Provide recommendations and suggestions for improving policies and procedures related to international student services.
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Execute tasks assigned by the authorized person in accordance with the department's competencies.