Department of Database

Organizational connection: It is administratively connected to the Administration of Systems and Electronic Services.

The general goal: to support technical systems and handle problems related to systems and digital services.

Tasks:

1. Receive technical problems of systems.

2. Address problems directly.

3. Forward technical problems to the relevant department

4. Handle beneficiaries' complaints 

5. Prepare a monthly report about the problems settled by the department.

6. Update beneficiaries' data.